Frequently Asked Questions (FAQ)

1. What is Nylonha?
Nylonha is a trend-focused general store where we test and showcase unique, high-quality products before they hit the mainstream. We aim to deliver great value and innovation to our customers.

2. How long does shipping take?
Our products usually arrive within 7–15 business days, depending on your location. Every order comes with a tracking number for updates.

3. Do you accept returns or exchanges?
Yes! If you’re not happy with your order, contact us within 7 days of delivery and we’ll help you with a return or exchange.

4. Are Nylonha's products safe and reliable?
Absolutely. All products are carefully sourced from verified suppliers and tested for quality. We only list what we trust.

5. Where are your products shipped from?
We ship from international warehouses, including the US, Europe, and Asia, based on product availability and your location.

6. How can I contact Nylonha support?
Have questions? Reach out to us at support@nylonha.com — we respond within 24 hours on business days.